Terms of service
Last updated: October 20, 2026
Welcome to Depotzena, operated by Gucheng County Liangdimao Trading Co., Ltd. These Terms of Service govern your use of https://depotzena.com and purchases made through our online store, subject to applicable consumer protection laws.
1. General Conditions
By using our website, you confirm that you are legally capable of entering into a binding agreement. You agree to use our services lawfully and provide accurate information.
We may refuse or cancel orders involving suspected fraud, incorrect information, or product unavailability, where permitted by law.
2. Products and Services
Depotzena offers woven storage baskets, floor baskets, hampers, woven trays, carrying baskets, totes, and home organization accessories.
We strive to provide accurate product descriptions, specifications, images, and prices. Colors may vary slightly due to lighting and screen settings.
Product availability and pricing may change without notice, without affecting accepted orders except as permitted by law.
3. Orders and Payments
Customers must provide accurate billing, shipping, and contact information.
Prices, applicable taxes, and shipping charges are displayed at checkout. Payments are processed through third-party providers, and we do not directly store complete payment card details.
4. Shipping and Delivery
Shipping fees, destinations, and delivery estimates are explained in our Shipping Policy or at checkout.
Delivery times may vary due to carrier operations, customs, or unexpected circumstances.
International orders may incur import duties or taxes, payable by the recipient unless otherwise stated, subject to applicable law.
Customers' statutory delivery rights remain unaffected.
5. Returns and Refunds
Eligible returns may be requested within 30 days of delivery, according to our Return & Refund Policy.
Approved refunds are issued to the original payment method within 5–10 business days after approval, subject to applicable legal requirements.
Statutory consumer rights remain unaffected.
6. Intellectual Property
Original website content, including text, logos, images, and designs owned by Depotzena or used with permission, is protected by applicable intellectual property laws.
Unauthorized commercial use or reproduction is prohibited except where legally permitted.
7. Third-Party Services
Our website uses Shopify and may integrate payment, shipping, analytics, and advertising services.
Third-party providers operate under their respective terms and privacy policies. Our legal responsibilities remain unaffected where liability cannot be excluded.
8. Privacy
Personal information is handled in accordance with our Privacy Policy and applicable data protection laws.
Please review our Privacy Policy for details about data collection, cookies, and your privacy rights.
9. Limitation of Liability
To the extent permitted by law, Depotzena is not responsible for indirect or consequential losses arising from website use.
Nothing in these Terms excludes liability that cannot legally be limited, including mandatory consumer protections.
10. Governing Law
These Terms are governed by the laws of the People's Republic of China, except where mandatory consumer protection laws of the customer's jurisdiction apply.
11. Changes to These Terms
We may update these Terms to reflect operational or legal changes. Updates will be published on this page, with additional notice where required.
Existing statutory rights will not be affected retroactively.
12. Contact Us
Brand Name: Depotzena
Legal Business Name: Gucheng County Liangdimao Trading Co., Ltd.
Registered Business Address:
Room 1342, 10th Floor, Jiyang Building, 200 Meters South of Kangle Road, Chengguan Town, Gucheng County, Xiangyang City, Hubei Province, 441700, China
Postal Code: 441700
Official Website: https://depotzena.com
Customer Support Email: service@depotzena.com
Service Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)
We aim to respond within 1–2 business days, excluding weekends and public holidays.